Return Policy

At MELIRINCO, your satisfaction is our top priority. We understand that sometimes a purchase may not meet your expectations, and we’re here to make returns as simple and stress‑free as possible.

1. Eligibility for Returns

You may request a return within 30 days of receiving your order.
Items must be in their original condition – unused, unwashed, and with all original tags and packaging.
Certain items such as perishable goods, custom‑made products, or final‑sale items are non‑returnable.

2. How to Start a Return

Contact our Customer Service team at support@melirinco.com with your order number and reason for return.
We will provide you with a Return Authorization Number (RAN) and instructions for shipping the item back.
Pack the item securely to prevent damage during transit.

3. Return Shipping Costs

For defective or incorrect items, MELIRINCO will cover all return shipping costs.
For all other returns, customers are responsible for the return shipping fee.

4. Refunds

Once your return is received and inspected, we will notify you via email.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping fees from the original order are non‑refundable unless the return is due to our error.

5. Exchanges

If you would like to exchange an item for a different size, color, or product, please contact us at support@melirinco.com. Exchanges are subject to product availability.

6. Damaged or Defective Items

If you receive a damaged or defective product, please email us within 48 hours of delivery. Include photos of the damage for faster processing.

Questions?

📧 support@melirinco.com – We’re happy to help make your return process smooth and easy.

MELIRINCO prioritizes customer satisfaction with a flexible return policy designed to meet your needs. We ensure hassle-free returns for our buyers, allowing for a seamless shopping experience.