Refund Policy
Thank you for shopping with MELIRINCO. We value your satisfaction and strive to ensure a smooth and fair return process. Please read our policy carefully.
1. Returns & Exchanges
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We accept returns and exchanges within 30 days of delivery.
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Items must be unused, unworn, and in their original packaging with all tags attached.
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Proof of purchase (order number or receipt) is required.
2. Non-Returnable Items
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Perishable goods (such as food), intimate apparel, and clearance items are final sale and cannot be returned.
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Customized or personalized items are non-refundable unless defective.
3. Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 5–10 business days to your original payment method.
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Shipping costs are non-refundable.
4. Damaged or Defective Items
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If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the item and packaging.
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We will offer a replacement or full refund at no extra cost.
5. Shipping Returns
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Please use a trackable shipping service, as we are not responsible for lost return shipments.
6. Contact Us
For any return or refund inquiries, please contact our customer service at:
📧 support@melirinco.com